Front Desk Receptionist

Receptionist

VK Shah Group is looking for a Receptionist. Our ideal candidate would be someone who has a growth mindset and is comfortable in a cross-functional environment.

The VK Shah Group's ideals of excellence, sustainability, and innovation are brought to the real estate sector by VK Shah Projects. The development of each project combines a commitment to cutting-edge design and technology with a long history of excellence and trust.

We are looking for a polished and well-organized Receptionist to be the first point of contact for our real estate office. The role involves welcoming visitors and clients, handling calls and enquiries, managing front-desk operations, and supporting administrative needs across teams.

Key Responsibilities

• Greet and welcome visitors, clients, and guests in a professional and courteous manner
• Answer, screen, and direct incoming calls and emails to the appropriate person or department
• Handle customer enquiries about projects, site visits, and appointments
• Maintain visitor records, appointment schedules, and the front-desk register
• Coordinate meeting room bookings and ensure the reception and meeting areas are clean and presentable
• Receive, sort, and distribute couriers, mail, and deliveries
• Coordinate with internal teams, sales, accounts, and site staff for smooth communication
• Maintain office supplies inventory and raise requests for stationery and pantry items
• Assist with basic administrative tasks such as data entry, filing, and document management
• Maintain confidentiality of company and client information

Qualifications

• Graduate in any discipline (12th pass with relevant experience may be considered)

Skills Required

• Excellent communication skills in English, Hindi, and Bengali
• Professional appearance, pleasant personality, and good telephone etiquette
• Proficiency in MS Office (Word, Excel, Outlook)
• Good organizational and multitasking abilities
• Strong interpersonal and customer-handling skills
• Ability to stay calm and handle enquiries professionally

Preferred Qualifications

• Experience as a receptionist or front-office executive, preferably in real estate or a corporate office
• Familiarity with telephone systems, visitor management, and basic office equipment
• Basic knowledge of CRM or enquiry-tracking tools
• Ability to support the sales and administration teams when needed

Why Should You Work for VK Shah Group

• A culture of valuing our employees and promoting an autonomous, transparent, and ethical work environment.
• Talented and supportive peers who value your contributions.
• Challenging opportunities: Learning happens outside the comfort-zone and that's where our team likes to be - always pushing the boundaries and growing both personally and professionally.
• Transparency: an open, honest and direct communication with co-workers and business associates.