Front Desk Receptionist

Position: Patient Care Coordinator ( Males Only )

location: Gurugram, Harayana

Experience- 2-3 Years

Salary: 3-3.5 LPA

Key Responsibilities:

• Manage front desk operations including patient registration, appointment scheduling, and handling inquiries.

• Coordinate with patients for consultations, follow-ups, and overall assistance.

• Handle insurance processes including pre-authorization, billing coordination, and documentation.

• Assist in IPD patient coordination, including managing documentation and communication.

• Coordinate and accompany patients for external procedures such as PET-CT scans and radiation therapy appointments.

• Liaise with hospital staff, doctors, and external centers for smooth patient flow.

• Maintain proper records, reports, and documentation related to patients and billing.

• Ensure a smooth and professional patient experience at all times.

Requirements:

• Graduate in any discipline.

• 1–3 years of experience in hospital front desk / patient coordination.

• Prior experience in insurance billing and pre-authorization is preferred.

• Good communication and interpersonal skills.

• Willingness to handle field coordination (hospital visits, patient assistance outside center).

• • Basic knowledge of MS Office and hospital management system