Front Desk Receptionist ( on Contract)

Why Mizuho

At Mizuho, we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and richer work experience than a boutique firm or an established giant could offer alone.

It's the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who have the same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest—and growing—banks in the world

Role Summary:

We are seeking a professional and customer-focused Front Office Executive to serve as the first point of contact for all visitors, clients, and employees.

The ideal candidate will ensure a welcoming environment while efficiently managing front desk operations and administrative tasks.

Key Responsibilities:

• Front Desk Management
• Assist visitors, clients, and employees in a courteous and professional manner
• Manage visitor registrations, access badges, and security protocols
• Communication & Coordination
• Handle incoming calls, emails, and inquiries, directing them to the appropriate teams
• Coordinate meeting room bookings and ensure readiness for scheduled meetings
• Liaise with internal teams for guest coordination and support
• Administrative Support
• Manage incoming/outgoing courier services and mail distribution
• Maintain visitor logs, records, and basic reports
• Support office administration tasks such as stationery management and vendor coordination
• Hospitality & Experience
• Assist in organizing internal events, meetings, or employee engagements when required
• Uphold company policies on safety, confidentiality, and professionalism

Qualifications & Skills:

• Graduate in any discipline
• 5 years of experience in front desk, reception, or customer-facing roles
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• May involve handling multiple visitors and calls during peak hours
• Proficiency in MS Office (Outlook, Excel, Word)
• Ability to handle calls and visitors with patience and professionalism
• Experience in corporate/front office environments
• Strong stakeholder management and service-oriented mindset
• Ability to manage high footfall environments efficiently
• Office-based role requiring physical presence at the reception desk
• The role may require working on weekdays, if required, to support business operations.

Location: Pune

Shift timings: 10.00 AM to 7.00 PM

Organization Overview:

Mizuho Global Services (MGS), Pune is an integral part of Mizuho Financial Group, one of the world's leading financial institutions with a strong global presence across the Americas, EMEA, and Asia. Based in India, MGS Pune supports Mizuho's international businesses by delivering high-quality, scalable, and resilient services across multiple functions.

MGS Pune plays a critical role in driving operational excellence, standardization, and innovation for Mizuho Americas. By combining deep domain expertise with strong process, technology, and analytical capabilities, it partners closely with regional and global teams to support corporate and investment banking, capital markets, and corporate services functions, while adhering to the highest standards of risk management, regulatory compliance, and control.

MGS Pune offers competitive compensation and benefits package aligned with industry standards and local market practices.

MGS Pune is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace.

Employment is subject to applicable background verification checks in accordance with Indian laws and company policies.

https://www.mizuhogroup.com/asia-pacific/mizuho-global-services/careers