Front Desk Receptionist

Company Description

We are looking for a friendly, professional, and well-groomed Front Desk Receptionist to join Maharajah The Royal Resort. The ideal candidate will be responsible for welcoming guests, handling check-ins and check-outs, managing reservations, and ensuring a warm and seamless guest experience from arrival to departure.

Role Description

This is a full-time, on-site role located in AMBERNATH , MUMBAI MAHARASHTRA for a Front Desk Receptionist. The responsibilities include greeting visitors, answering and directing phone calls with professional etiquette, managing appointments, and providing excellent customer service. Additional duties involve performing clerical tasks such as managing paperwork, coordinating schedules, and maintaining an organised front desk area to ensure smooth office operations.

Qualifications

• Strong Phone Etiquette and Receptionist Duties, including answering and directing calls professionally
• Proficiency in Clerical Skills, such as managing documents, schedules, and office supplies
• Exceptional Communication skills for interacting effectively with clients, team members, and visitors
• Customer Service experience with a focus on providing a positive guest experience
• Organisational skills and attention to detail
• Willingness to be a team player and maintain a professional demeanour
• Familiarity with office equipment and software is a plus
• High school diploma or equivalent required