Job SummaryWe are looking for a professional and customer-focused Receptionist to manage the front desk operations of our premium stone and marble showroom. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to handle visitors, customer inquiries, and administrative tasks efficiently.
Key Responsibilities- Welcome and assist walk-in customers, architects, designers, and business visitors.
- Manage front desk operations and maintain a professional showroom environment.
- Handle incoming calls, emails, and customer inquiries professionally.
- Coordinate appointments and meetings for the sales and management teams.
- Maintain visitor records and daily footfall reports.
- Provide basic information regarding products, showroom services, and company offerings.
- Coordinate with the sales team for customer follow-ups and inquiries.
- Manage courier dispatches, incoming mail, and office correspondence.
- Ensure the reception and waiting area remain organized and presentable at all times.
- Assist with administrative and documentation tasks as required.
- Support showroom events, client visits, and promotional activities.
- Maintain customer databases and records using MS Excel and company software.
Requirements- Graduate in any discipline.
- 4–6 years of experience as a Receptionist, Front Desk Executive, or Customer Service Executive.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer-handling abilities.
- Proficiency in MS Office (Excel, Word, Outlook).
- Professional appearance and positive attitude.
- Ability to multitask and manage multiple customer interactions effectively.
Contact- 8448092019