Front Desk Receptionist

Role Description The Front Desk Receptionist role is a full-time, on-site position based in Gurugram. The Receptionist will be responsible for greeting clients, managing check-ins and check-outs, and ensuring a welcoming and professional front desk experience. Daily tasks include answering phone calls, managing appointment scheduling, maintaining patient records, coordinating with physiotherapists and support staff, and handling basic billing or payment queries. The role also involves managing incoming inquiries, keeping the reception area organized, and supporting general administrative and clerical tasks to ensure smooth center operations. The Receptionist will represent the Center Of Movement Medicine's values by providing respectful, courteous, and efficient service to all clients and visitors.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and empathetically with clients and team members.
• Proficiency in receptionist duties and phone etiquette, including managing calls, appointments, and visitor flow at the front desk.
• Solid clerical skills such as data entry, record keeping, filing, and handling basic office documentation.
• Comfort using computers and clinic management or scheduling software; familiarity with MS Office or similar tools.
• Ability to stay organized in a fast-paced environment, prioritize tasks, and maintain attention to detail.
• Previous experience in a clinic, healthcare, wellness, or customer-facing environment is an advantage.
• High school diploma or equivalent; additional training in office administration, hospitality, or healthcare support is beneficial.
• Professional appearance, reliability, and willingness to work on-site full time in Gurugram, including flexible hours as required.