Front Desk Receptionist

Company Description

Balaji Associates, headquartered in Nagpur, powers India's future through specialized electrical contracting, construction, and automation services. With pan-India operations, the company excels in executing government electrification projects, industrial systems, and advanced automation solutions. Known for its precision engineering and reliability, Balaji Associates serves a diverse range of sectors, delivering high-quality infrastructure and power systems. The company has a proven history of success in industrial projects and infrastructure development, positioning itself as a leader in electrical engineering nationwide.

Front Desk Receptionist Balaji Associates

This is a full-time, on-site role based at our Nagpur headquarters for a Front Desk Receptionist. You will handle front desk operations for our Pan-India electrical contracting and engineering firm, including greeting clients and visitors, managing calls, scheduling project meetings, and supporting office efficiency.

Key Responsibilities

• Welcome clients, contractors, and visitors while directing them to engineering/project teams.
• Answer, screen, and route phone inquiries related to tenders, services, and site visits.
• Schedule appointments, maintain calendars for leadership, and coordinate site logistics.
• Manage office supplies, filing for project docs, basic clerical tasks, and use of computer applications as needed.
• Provide excellent customer service to support our electrical contracting operations.

Qualifications

• Strong phone etiquette and receptionist skills for a professional engineering environment.
• Proficiency in clerical duties: scheduling, filing, and office coordination.
• Excellent communication and customer service to engage clients and team members.
• Organizational skills with multitasking for dynamic project timelines.
• Proficiency in MS Office (Word, Excel, Outlook); good typing speed (40+ WPM) is a plus.
• Prior front desk experience preferred; high school diploma required (admin certification a bonus).