Front Desk Manager

Company Description: Raaha Wellness is a modern wellbeing and community space in Koregaon Park, Pune, focused on nervous system regulation, recovery, and sustainable human functioning in a demanding urban environment. Designed as a pause within the city, Raaha integrates evidence-informed practices, restorative experiences, and meaningful human connection to support clarity, resilience, emotional wellbeing, and long-term performance. The space offers experiences rooted in breathwork, movement, stillness, sensory recovery, and community to help individuals build healthier relationships with stress, energy, and everyday living. Raaha's ecosystem includes modalities such as yoga, meditation, sound and sensory experiences, ice bath and heat therapies, massage, mindful nourishment, and a wellness café. The organization also partners with corporates, communities, and institutions to design workplace wellbeing programs that foster emotional resilience, recovery, sustainable performance, and healthier work.

Role Description: We're looking for a Front Desk Manager to help make every guest's visit feel calm, thoughtful and seamless.

This is a hands-on role for someone who enjoys caring for people and keeping things organised. You'll welcome guests, manage bookings and therapist schedules, handle enquiries and billing, and coordinate across our wellness and café teams.

You may be a good fit if you have:

- 3–5 years of experience in hospitality, front-office operations or guest relations.

- Clear, warm communication and a calm approach when things get busy.

- Strong organisational skills and the ability to take ownership.

- Familiarity with booking systems, billing software and POS tools.

- Flexibility to work rotational shifts, including weekends and holidays.

Experience in a boutique hotel, resort, retreat or wellness setting is a plus.

Employment: Full-time

Location: Koregaon Park, Pune