Company Description
Sea Horizon offers a collection of charming villas and apartments with stunning panoramic views, situated in the heart of Rethymnon-Crete. Located within walking distance of both the historic old town and the beach, Sea Horizon provides an ideal getaway for visitors seeking comfort and convenience. Committed to creating memorable guest experiences, the company partners with car rental, travel, transportation, and entertainment services to ensure seamless and enjoyable stays for all guests. At Sea Horizon, hospitality is a top priority, with a focus on delivering exceptional service and unforgettable experiences.
Role Description
This is a full-time, on-site role based in Pernem for a Front Desk Executive. The Front Desk Executive will be responsible for providing excellent customer service by welcoming and assisting guests, managing bookings, and addressing inquiries. The role includes handling check-ins and check-outs, coordinating with other service providers, assisting with travel and entertainment requests, and ensuring guest satisfaction throughout their stay. Effective communication and problem-solving will be key components of daily operations in this role.
Qualifications
- Proven experience in customer service and front desk operations
- Proficiency in communication, interpersonal, and problem-solving skills
- Ability to manage bookings and work with reservation systems
- Knowledge of local travel, touristic attractions, and hospitality services in Crete
- Fluency in English; additional language skills are a plus
- Organizational skills and attention to detail
- Positive attitude and ability to work in a team environment
- Flexibility to accommodate guests and handle onsite requirements effectively
