Company Description Real Jobs Consulting Services is a trusted placement firm based in Gurgaon, known for delivering reliable recruitment and HR solutions. The company offers a wide range of services including HR consultancy, placement consultancy, manpower recruitment, domestic placements, career consultancy, and work-from-home opportunities. A team of experienced consultants focuses on helping client organizations maximize their business potential through strategic HR support. With strong knowledge of diverse placement operations, the firm has built long-term relationships with many companies and professionals across Gurgaon. Real Jobs Consulting Services continues to expand its network by connecting skilled talent with suitable career opportunities.
Role Description The Front Desk Executive is a full-time, on-site role based in Gurugram, responsible for creating a welcoming and professional first impression for visitors and callers. Day-to-day tasks include greeting and directing visitors, managing the reception area, answering and routing phone calls, and responding to general inquiries. The role also involves handling incoming and outgoing mail, maintaining visitor logs, and scheduling or coordinating appointments and meeting room bookings. The Front Desk Executive will support basic administrative activities such as preparing visitor passes, updating contact lists, and assisting internal teams with front office coordination. Maintaining a clean, organized, and efficient reception area, while delivering courteous and consistent customer service, is central to this role.
Qualifications
- Strong customer-facing abilities, including Customer Service and Receptionist Duties, to manage visitors and inquiries professionally.
- Excellent Communication and Interpersonal Skills to interact effectively with clients, candidates, and internal teams.
- Professional Phone Etiquette and familiarity with handling multi-line phone systems or call routing.
- Basic computer literacy, including email, calendars, and office software (e.g., MS Office, Google Workspace).
- Prior experience in a front desk, receptionist, or office administration role is preferred.
- Organizational skills with attention to detail, punctuality, and the ability to manage multiple tasks calmly.
- Proficiency in spoken and written English; knowledge of Hindi or additional languages is an advantage.
- Minimum high school diploma; a diploma or degree in business administration, hospitality, or a related field is an added benefit.
