Front Desk Executive

The Front Desk Executive serves as the first point of contact for the school, ensuring a welcoming, organized, and professional environment aligned with the ethos of an IB Continuum School.

Location - Podar International School (IB) - Worli, Mumbai

Key Responsibilities:

• Greet and assist parents, students, visitors, and staff with courtesy and professionalism
• Manage front office operations including calls, emails, and visitor records
• Handle admissions enquiries and guide prospective parents effectively
• Coordinate appointments, meetings, and school events logistics
• Maintain student records, documentation, and reception registers
• Support administrative tasks and communication between departments
• Ensure adherence to school protocols, safety, and confidentiality standards
• Manage courier, dispatch, and basic inventory at the front desk
• Perform all other general administrative duties as an when assigned the school as per need.

Educational Qualification:

• Graduate in any discipline (preferred)

Experience:

• 3–5 years of experience in front office/reception, preferably in a school or service industry

Skills & Competencies:

• Excellent verbal and written communication (English mandatory)
• Presentable personality with a customer-centric approach
• Strong interpersonal and relationship management skills
• Basic IT proficiency (MS Office, email handling, school ERP systems)
• Ability to multitask and stay organized in a dynamic environment
• Polite, patient, and solution-oriented attitude

Additional Preferences:

• Prior experience in IB / international school environment is an advantage
• Understanding of parent engagement and school operations

Importantly, we are looking for an candidate who is flexible and adaptable and ready to work in General Administrative activities as and when required by the school.

Full Time, Mon to Sat. - 7.30am to 4.30