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Front Desk Executive / Patient Experience Specialist

Front Desk Executive / Patient Experience Specialist

qht clinic
  • Posted 23 days ago
  • Be among the first 10 applicants

Job Description

QHT Clinic, Haridwar

Location: Haridwar, Uttarakhand

Positions Available: 3

Experience: 1–5 Years (Prior experience in 5-Star Hotels, Luxury Hospitality, Premium Healthcare, or Aviation preferred)

Salary: Best in Industry (No bar for the right candidate + Attractive Incentives)

About the RoleQHT Clinic Haridwar is looking for smart, energetic, and highly presentable Front Desk Professionals to deliver a 5-star experience to our patients and clients. If you have a passion for luxury hospitality, exceptional communication skills, and a polished personality, we want you on our team!

Key Responsibilities

  • 5-Star Patient Engagement: Welcome patients with warmth, maintain a luxury front-desk ambiance, and manage smooth check-ins and check-outs.
  • Appointment & Call Management: Coordinate patient schedules, handle phone inquiries, and ensure seamless communication between doctors and patients.
  • Brand Representation: Act as the face of QHT Clinic, delivering premium customer service and handling patient queries with empathy and confidence.
  • Desk Administration: Maintain accurate patient logs, handle billing/invoices, and ensure the reception area is always clean, welcoming, and organized.

What We Are Looking For

  • Personality & Appearance: Extremely smart, well-groomed, energetic, and confident with a modern professional demeanor.
  • Communication Skills: Excellent verbal communication in Hindi and English with a pleasing phone etiquette.
  • Background: Candidates with experience in 5-Star Hospitality, Luxury Retail, Aviation, or Premium Clinics will be given top priority.
  • Flexibility: Willingness to work on Saturdays and Sundays (Weekend shifts are mandatory, off will be provided on weekdays).

Why Join QHT Clinic

  • Top-tier Compensation: Industry-leading salary with performance incentives.
  • Luxury Work Environment: Work in a premium, modern clinic setting.
  • Career Growth: Excellent opportunities for learning, personality development, and career advancement

Skills: salary,aviation,star,communication skills,clinic,communication

More Info

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Key Skills

5-Star Patient Engagement

Appointment Call Management

Desk Administration

About Company