Front Desk Executive

Hi,

Hope you are doing good

We have a job opening with our direct client, please find the details below.

We're Checking-In New Talent !

At Syntilla Stays, Kodaikanal (Syntilla Silver Cascade Inn & Syntilla Nakshatra – Kodai Gate),

we believe great stays don't just happen… they are crafted by great people.So if you know how to handle guests better than room service handles tea — we might have a key with your name on it

Role : Front Desk Executive

Syntilla Stays, Kodaikanal (Syntilla Silver Cascade Inn & Syntilla Nakshatra – Kodai Gate)

Location: Kodaikanal, Tamil Nadu (On-site)

Experience: 1–4 years

Salary: As per Market

Key Responsibilities:

• Manage front office operations and guest relations
• Handle OTA platforms (Booking.com, MakeMyTrip, etc.)
• Operate and update channel manager systems
• Manage reservations, availability, and pricing updates
• Coordinate with housekeeping and internal teams
• Ensure smooth check-in/check-out experience
• Respond to guest queries via calls, WhatsApp, and platforms

Requirements:

• Prior experience in hotel front office or similar role
• Familiarity with OTA platforms and booking systems
• Strong communication skills (English & Tamil preferred)
• Ability to multitask and handle peak season pressure