Role & responsibilities:-
- Answering phone calls and transferring to the concerned departments
- Greeting visitors and guiding them for their meetings
- Keeping records of the documents and maintaining the data
- Maintain discipline in all guest areas and demonstrate ethical behaviour
- Maintain complete knowledge about company procedures, policies, Rules & Regulations
- Demonstrates urgency in response and handling of customer problems and complaints
- Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas.
- To take a round of the entire office/site to check if there are any admin related flaws and ensure to inform the concerned department.
- Take morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments
- Increase levels of food service quality and enhance overall ambience of customer experiences.
Preferred candidate profile
- Hotel industry with 2+ years of experience
- Graduation preferred
Role:Front Office Executive
Industry Type:Real Estate (Co-working)
Department:Food,Beverage & Hospitality
Employment Type:Full Time, Permanent
Role Category:Front Office & Guest Services
Education
UG:Graduation Not Required
