Front Desk Executive (Hospital)

Job Description:

Role Overview

We are looking for a professional and customer-focused Front Desk Executive with hospital experience to manage front desk operations, patient registration, billing, and appointment coordination while ensuring a seamless patient experience.

Key Responsibilities

• Welcome and assist patients and visitors.
• Manage appointments and patient registrations.
• Handle OPD/IPD billing and payment collections.
• Coordinate with doctors and hospital departments.
• Maintain patient records and front desk documentation.
• Answer calls and address patient queries.

Requirements

• Graduate in any discipline.
• Minimum 1 year of hospital experience.
• Experience in OPD/IPD Billing is mandatory.
• Good communication and interpersonal skills.
• Basic computer knowledge and hospital software experience preferred.