Front Desk Executive-Admissions

We are looking for a professional and presentable Front Desk Executive to manage the reception area of the Admissions Department. The role involves greeting parents and students, coordinating meetings with counselors and departments, and ensuring a smooth and welcoming admission experience. The ideal candidate should have excellent communication skills and the ability to handle multiple responsibilities efficiently.

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Key Responsibilities

1. Front Desk & Visitor Management

• Greet and welcome parents, students, and visitors in a courteous and professional manner • Ensure a positive first impression of the institution • Assist visitors with basic admission-related information and direct them appropriately • Maintain visitor logs and records accurately

2. Coordination & Scheduling

• Arrange and coordinate meetings between parents/students and admission counselors or departments • Manage appointment scheduling and walk-in inquiries • Coordinate with internal teams to ensure smooth visitor flow

3. Communication Handling

• Answer and manage incoming calls, emails, and WhatsApp inquiries professionally • Provide accurate information regarding admissions, courses, and general queries • Redirect queries to relevant departments when required

4. Data Management & Reporting

• Maintain and update visitor and inquiry data in MS Excel or internal systems • Ensure accuracy and confidentiality of records • Prepare basic reports related to inquiries and visitor data

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Eligibility Criteria

• Graduate in any discipline • 1–3 years of experience in front desk, reception, or customer-facing roles • Experience in the education sector preferred

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Key Skills

• Front Desk Management & Visitor Handling • Communication & Interpersonal Skills • Coordination & Scheduling • Data Entry & MS Excel • Customer Service Orientation • Multitasking & Time Management

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Personal Attributes

• Presentable and professional appearance • Polite, friendly, and welcoming attitude • Strong organizational skills • Ability to stay calm under pressure • Responsible and detail-oriented

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What We Offer

• Competitive salary package • Stable day-shift work environment • Growth opportunities within administration/admissions • Supportive and professional work culture

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