Front Desk

Company Description

Courtside is revolutionizing sports and lifestyle experiences in Central India by offering top-tier facilities like professional-grade Pickleball and Padel courts, a temperature-controlled swimming pool, and a vibrant community-oriented caf alongside a Pro Shop. Designed for individuals seeking more than just fitness, Courtside combines high-performance amenities with a modern social atmosphere, fostering a space where members can train, unwind, and build connections. The arena also hosts various collaborations, including sports equipment partnerships, premium beverage and health ventures, and lifestyle retail opportunities. Courtside is a hub for fitness, leisure, and community engagement, located in Raipur and tailored for a diverse audience.

Role Description

This is a full-time on-site role based in Raipur. The Front Desk Associate will be the first point of contact for members and visitors, responsible for managing reception tasks and ensuring a welcoming atmosphere. Duties include greeting guests, handling phone calls, assisting with inquiries, managing scheduling and bookings, and maintaining organized front desk operations. The role will also involve supporting day-to-day administrative processes and contributing to the overall customer experience at Courtside.

Qualifications

• Experience in Receptionist Duties and Phone Etiquette
• Strong Customer Service skills and ability to assist guests and members professionally
• Excellent Communication skills, both verbal and written
• Competence in Computer Literacy, including managing reservations and performing basic administrative tasks
• Ability to multitask in a fast-paced environment and work collaboratively with team members
• Previous experience in a client-facing role, hospitality, or sports facilities is a plus