Front Desk Associate

Company Description

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Role Description

This is a full-time on-site role for a Front Desk Associate located in Udaipur at Elysium Retreat: The Heritage Haveli. The Front Desk Associate will be responsible for greeting and assisting guests, managing phone calls, coordinating with housekeeping and maintenance staff, checking guests in and out, managing reservations, and handling guest inquiries and complaints in a courteous and efficient manner.

Qualifications

• Excellent Phone Etiquette and strong Receptionist Duties skills
• Proficient Computer Literacy
• Exceptional Customer Service skills
• Strong Communication skills
• Ability to multitask and handle stressful situations
• Experience in the hospitality industry is a plus
• High school diploma or equivalent preferred