Freshers -NonVoice Process

We are seeking motivated freshers for the position of Freshers - NonVoice Process in India. This is an exciting opportunity for entry-level candidates to start their careers in a dynamic and supportive environment.

Responsibilities

• Handle customer inquiries via non-voice channels such as email and chat.
• Provide accurate information and resolve customer issues promptly.
• Maintain a high level of customer satisfaction and engagement.
• Document interactions with customers in the CRM system.
• Collaborate with team members to improve service quality and efficiency.

Skills and Qualifications

• Excellent written communication skills in English.
• Proficiency in using computers and basic software applications.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Time management skills and the ability to handle multiple tasks.