Freelance Workday Time, Absence and Data Management Analyst

Role: Freelance Workday Time, Absence and Data Management Analyst

Company Name : WillWare Technologies

Work Model : Remote / Contract

Experience : 8+ Years

Work Time : 2 to 11 AM

Job Description :

Provide Tier 1 support for Time Tracking, Absence and controlled data-management activity, acting as the team's principal capability for accruals, validations, EIBs and data-quality investigation.

Primary functional coverage

• Time Tracking
• Absence
• Accrual balances
• Leave eligibility and validations
• Cascading or related leave plans
• Time and absence business processes
• EIB preparation, execution and validation
• Bulk data corrections
• Data-quality investigation
• Audit evidence for controlled data activity

Key responsibilities

• Triage and resolve standard Time Tracking and Absence incidents.
• Investigate incorrect balances, eligibility outcomes, validations and leave-plan behaviour.
• Distinguish user or data issues from configuration defects requiring specialist escalation.
• Perform approved EIB loads in accordance with defined controls.
• Validate source files, load results, error outputs and resulting Workday data.
• Document approvals, execution steps, exceptions and post-load checks.
• Investigate recurring data-quality issues and identify probable root causes.
• Collaborate with payroll, HR operations and Tier 2/Tier 3 teams where issues cross service boundaries.
• Maintain knowledge articles for common time, absence and data-management scenarios.
• Support audit, governance and control requirements by maintaining complete records.
• Provide precise handovers for unresolved tickets and time-sensitive data activity.

Required experience

• Hands-on Workday Time Tracking and Absence support experience.
• Knowledge of accruals, eligibility, validations and leave-plan processing.
• Strong EIB and data-validation experience.
• Confidence working with structured data files and exception reports.
• Understanding of controlled production activity, approvals and audit trails.
• Previous AMS or production-support experience.
• Ability to investigate data problems methodically and explain findings clearly.
• Experience using an incident-management platform.

Preferred experience

• Workday Absence or Time Tracking certification.
• Core HCM support experience.
• Experience with high-volume employee-data updates.
• Exposure to payroll-related dependencies.
• Experience developing reconciliation or validation checklists for data loads.

Success indicators

• Accurate Time and Absence issue resolution.
• Controlled EIB execution with documented validation.
• Low rate of avoidable load errors or repeat data defects.
• Clear separation of Tier 1 issues from configuration or payroll escalations.
• Complete audit trail for production data activity.