Fraud Strategy - VP

As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impacts.
Job responsibilities:
. Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency
. Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
. Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection
. Collaborating with operations, marketing, product and technology, loss line owners, process owners and analytics teams to develop and prioritize initiatives and resources to maximize existing capabilities.
. Stay on top of the industry trends and adopt industry best practices
. Drive concise and effective oral and written communications with internal and external partners at different levels
Required qualifications, capabilities, and skills:
. 7+ years of experience in risk management/data analytics. Relevant fraud experience preferred
. Ability to mentor and develop a team of analysts, managing their book of work to deliver on business objectives
. Strong knowledge of programming language like SAS, SQL
. Proven ability to collaborate and build strong partnerships.
. Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions
. Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
. Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders
. Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality