The Senior Consultant/Lead will play a key role in executing mystery shopping and compliance testing programs across regulated industries such as gambling (betting, casino, poker, esports, lottery), pharma, adult platforms, and other high-risk domains.
This role focuses on validating compliance with AML, KYC, financial crime prevention, responsible usage regulations, and payment card brand requirements.
Responsibitlies
- Conduct mystery shopping / secret shopping assessments across web and mobile platforms
- Simulate real-world user journeys including registration, KYC, transactions, and withdrawals
- Validate compliance with AML, KYC, licensing, and card network policies
- Capture and document findings with clear evidence (screenshots, logs, transactions)
- Identify, analyze, and escalate compliance and fraud risks
- Prepare concise reports for compliance, risk, and leadership teams
- Collaborate with Legal, Compliance, and Fraud/Risk teams for issue resolution
- Contribute to fraud detection and financial crime prevention strategies
- Mentor junior analysts and ensure quality and consistency of deliverables
Skills required
- Experience in compliance testing, investigations, or regulated industries
- Strong knowledge of AML, KYC, and financial crime frameworks
- Familiarity with gambling/betting or other high-risk sectors (pharma, adult, etc.).
- Excellent analytical, documentation, and reporting skills
