Founding Head of Engineering (Enterprise/B2B)

Company Description

We are an early stage observability platform being built within ixigo, one of India's leading travel tech companies. Starting as an internal tool to solve real AI monitoring problems we face at scale, we are taking it to market as a standalone product.

Job Description

If you have ever wanted to build something that changes how engineering teams work at a fundamental level, this is that moment.

What You Will Build

Our product sits inside the developer's existing workflow. When something breaks in production, it detects it, reasons about it across logs, traces, and code history, writes a fix, and files it as a pull request. The engineer reviews. The loop closes without a 2am page.

As the founding engineer, you will own the core of this:

• The agent runtime that orchestrates detection, investigation, and fix generation
• Integrations with error monitoring ingestion pipelines and telemetry sources
• Code analysis and patch generation across real production codebases
• The SDK that engineering teams drop in to connect their stack to our product
• Infrastructure that runs reliably at the scale of production error volume

What We Are Looking For

This is not a role with a defined scope. The right person sees an incomplete system and moves toward it. Concretely:

• You have built and shipped production systems at scale — distributed systems, platform infrastructure, or developer tooling
• You are comfortable working across the full stack of a problem: from telemetry ingestion to LLM orchestration to the PR that lands in a developer's queue
• You have opinions about system design and the confidence to defend them, and the self-awareness to change them
• You write code that other engineers enjoy reading
• You have worked with or alongside observability systems — OpenTelemetry, tracing, log pipelines, APM — either as a builder or as a heavy user
• You move fast without leaving structural debt that becomes someone else's problem

Why This Role Is Different

• You are not joining a team. You are setting the technical direction for a company that does not exist yet in its final form.
• Every architectural decision you make in the next six months will be load-bearing. That is a rare kind of leverage.
• The problem is genuinely hard — LLM-assisted root cause analysis on real distributed systems is not solved. You will be working on something that has not been done well before.
• You will work directly with the founders. No layers, no process, no committee decisions on technical direction.

Additional Information

Our Culture: ixigo is proud to have built an entrepreneurial culture that has become a folk-lore in the startup ecosystem. One in every four ixigems has gone on to build successful startups and companies. Our cultural values of integrity, empathy, ingenuity, awesomeness, and resilience have stood the tests of time and we've built a fun, flexible and creative work environment that is driven by people with a high degree of ownership. You will get to work with some of the smartest folks in the Indian startup ecosystem, and solve some of the toughest problems for the next billion users by using bleeding-edge technologies. Oh, and we have an awesome play area, great chai/coffee, free lunches (yes, they exist!) and a workspace you will fall in love with.

Candidates are responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures