Company Overview:
ITILITE is a leading global brand in the Business Travel, Expense & Cards Management space.
Our mission is to help companies simplify their travel and expense processes, making it an enjoyable experience for employees. We operate on a B2B SaaS model, with a strong presence in the US and India, serving over 500 customers.
We are a Series C funded company, having raised over $45 million from Global Tier 1 VCs like Tiger Global, and Dharana Capital.
Founder Profiles:
- Mayank Kukreja Alumnus of IIT and IIM, with professional experience at McKinsey and Myntra.
- Anish Khadiya Alumnus of IIT and IIM, with a background in ITC, McKinsey, and Myntra.
Role Overview:
- As a member of the Founders Team at ITILITE, you will drive high impact, high priority cross-functional initiatives critical to the company's growth.
- The role offers an opportunity to work with key functions including Customer Success, Partnerships, Product, Supply, and Finance.
- You will have significant autonomy to identify priorities, decide action plans, and execute them effectively (independently as also in collaboration with different teams).
- Within the first year, we expect you to manage teams and own their performance outcomes.
- The likely projects in the first six months would focus on Customer Success.
Career Trajectory & Scope:
Here's what our current Founders team members are working on:
Hitesh Awtaney, Director Founder's Team ex-Founder,5+ years at ITILITE
- 4 promotions in 5.5 yrs
- 0-1 leading Supply, Business Finance // 30% uptick in revenue
- 10-100 in Customer Experience // Scaled operations to 4x in 5 months
- 10-100 in demand generation // 40% drop in Cost per opportunity
- Currently leading demand generation, and profitability for the US business
Mrinal Ganapathy, Associate Director Founder's Team ex-Cred, 3+ years at ITILITE
- 3 promotions in 3 yrs
- 1-10 leading Customer experience & analytics // 30% uptick in revenue
- 0-1 leading Customer Success for a new geo // 10x revenue in a year
- 1-10 setting up Intent as a channel for lead generation // 25% uptick in pipeline
- Currently leading US Customer Success, and partnerships for the US business
Arsh Aggarwal, India business head ex-Founder, 1+ year at ITILITE
- 10-100 in Demand Generation // 200% growth in outbound pipeline
- 10-100 in Sales // 30% revenue uptick from new accounts
- 1-10 in Customer Success // 15% revenue growth from existing accounts
- Currently leading growth and P&L for ITILITE's India Business
Ideal Candidate Profile:
Experience: At least 3 years of experience, with at least 1+ years in similar roles in high growth startups.
Criteria that would you make a good fit for the role:
- You are a problem solving ninja, and have the ability to adapt (and thrive) when faced with new challenges
- Highly analytical and comfortable with data analytics tools like Excel (good to be able to write SQL queries, google appscripts, build AI workflows)
- Comfortable with technology, and have the ability to dive deep into aspects like API's if needed
- Setting high-performance standards (and moving people to make it happen!)
- Good to have previous experience in customer facing roles
What is in it for you:
- Enjoy unprecedented empowerment to get things done
- Learn to challenge status quo
- Clear mandate to use technology to simplify work, and make impact sustainable
If you are looking for a non-linear growth trajectory, this role is definitely for you.
