Founder's Office (People & Culture)

Founder's Office (People & Culture) Zoop

Location: New Delhi | Full-Time | In-Office

ABOUT ZOOP

Zoop is building India's live bazaar sellers multicast livestreams across Facebook, YouTube, and Instagram from a single phone while buyers discover, watch, and purchase in real time. We're a Peak XV-backed team with real revenue, 1,000+ active sellers across 15+ states, and a product in market daily.

We're closing our pre-seed round and scaling from 15 to 40+ people across engineering, product, marketing, seller ops, and growth. The people foundation we build now will define who Zoop becomes.

THE ROLE

We're hiring our first dedicated People & Culture hire. Reporting directly to the founders, you'll own the entire people function end-to-end from talent acquisition and onboarding to performance management, employer branding, ESOP administration, culture building, and org design.

This is a founding team position in the Founder's Office. Part strategist, part builder, part culture guardian. You won't just do HR you'll architect how Zoop attracts, hires, develops, and retains exceptional talent needed to build a category-defining company.

This is not a traditional HR role where you enforce policies from a desk. You'll sit in product debates, seller ops discussions, and growth experiments because understanding our work deeply is how you'll hire and build for it.

KEY RESPONSIBILITIES

Talent Acquisition & Hiring Bar

Own full hiring pipeline sourcing, screening, assessments, and closing across all functions (engineering, product, design, marketing, ops, growth)

Partner with founders and team leads to define roles, craft JDs, and design assessments

Be the guardian of Zoop's hiring bar ensure every hire raises the average

Build sourcing channels LinkedIn, job boards, campus outreach, referrals, community networks

Track hiring metrics (time-to-hire, pipeline conversion, offer-accept rate) and improve continuously

Employer Branding

Build Zoop's reputation as a destination for ambitious talent careers page, LinkedIn, campus narratives

Partner with marketing on hiring content: founder stories, team spotlights, day-in-the-life pieces

Develop a compelling pitch for candidates competing against Bangalore startups and Big Tech offers

Onboarding & Employee Experience

Design structured onboarding general and team-specific so new hires are productive in week one

Create a first 30 days playbook for every function with milestones and check-ins

Own the full employee lifecycle from offer letter to growth conversations

Performance, Growth & Compensation

Design lightweight performance review cycles and continuous feedback frameworks

Build comp bands benchmarked against Delhi/Bangalore startup market

Own ESOP administration grant letters, vesting schedules, employee equity education

Create career progression frameworks for high performers

Culture & Org Design

Help define, document, and reinforce Zoop's values and ways of working

Thought partner on org design team structures, pods, IC-to-manager ratio

Design team rituals, offsites, and feedback systems (pulse surveys, 1-on-1 frameworks)

Champion inclusive hiring practices from day one

People Infrastructure & Compliance

Build people ops stack from scratch ATS, HRIS, hiring dashboards

Manage PF/ESI compliance, leave policies, payroll coordination per Indian labor law

Build scalable systems and documentation infrastructure, not bureaucracy

REQUIREMENTS

Must-Have:

25 years of people/HR experience, ideally at a high-growth startup in India

End-to-end hiring experience for both technical and non-technical roles

Highly organized can manage 10+ pipelines simultaneously

Strong writing skills JDs, internal comms, offer letters, culture docs

Comfortable building from scratch you'll create systems, not inherit them

High ownership and speed operate like a founder, not a function

Nice-to-Have:

Indian employment compliance experience (PF, ESI, gratuity, labor law)

Familiarity with ESOP structures and startup compensation practices

Experience hiring across Delhi and Bangalore talent markets

Hands-on with ATS tools (Lever, Greenhouse, Recruiterflow) or HRIS platforms

Built employer branding or talent marketing at a previous startup

WHAT YOU GET

Founding equity meaningful pre-seed stage ownership, not a token grant

Career-defining scope build people function from zero at a company about to 5x

Direct founder access report to and work with founders daily

Competitive salary + comprehensive health insurance

$50B+ market India's live commerce is being built now, and you're building the team behind it

HOW TO APPLY

Send your resume and the following to [Confidential Information]:

1. A short note on what great startup culture looks like to you

2. An example of a hire you're proud of

3. Your approach to scaling a team from 15 to 50 without losing what makes it special

A real person reads every application. No ATS, no recruiters.

Zoop welcomes applications from all qualified candidates regardless of personal background.