Founder s Office - Operation

Job Title: Founder's Office - Operation (D2C Fashion & Apparel)

Location: Gurgaon

Experience: 3–6 years (D2C/eCommerce/Fashion ops preferred)

About Us

We're looking for an ownership-driven operator to sit in the Founder's Office and run the operational backbone of Oyela. You'll be the single point of accountability across Production, Warehousing, Logistics and inventory — monitoring performance daily, diagnosing deviations through root-cause analysis, fixing them with new SOPs, and driving demand and order-quantity decisions. This is a high-visibility role for someone who thrives on data, process, and getting things done end-to-end.

Key Responsibilities:

• Monitor the product flow from handover through to inline QC pass, ensuring no leakage between stages.
• Own the cataloguing process tracker end-to-end and keep it live and accurate.
• Monitor warehousing and Logistics KPIs daily, run root-cause analysis (RCA) on any deviation, and set new SOPs to fix and prevent recurrence.
• Monitor inventory valuation and aging; flag slow-moving and blocked capital.
• Monitor future demand forecasts and take order-quantity decisions accordingly.
• Drive new project implementation within Operations — from scoping to rollout to adoption.
• Own and drive cross-functional strategic projects that fuel business growth – new channel experimentation, tech implementation, process automation, etc.
• Act as a thought partner to the founder for operational strategy, vendor evaluations, and cost optimization projects.
• Bring a bias for action, curiosity, and execution rigor to everything from daily tasks to high-stakes initiatives.

Reporting:

• Provide weekly MIS from operation team to Founders
• Key tracking metrics like planning, budgeting, inventory position, inventory aging, return metrics, CSAT score
• Do RCA for any fluctuations of any metrics

Requirements

• 3–6 years of experience in D2C, eCommerce, fashion ops, or startup environments.
• Strong Data analytical skills, Excel/Google Sheets wizard
• Basic Python and SQL.
• Understanding of Operations, sourcing, inventory planning and SKU lifecycle management in fashion/apparel is highly preferred.
• Excellent communication, time management, and a get-things-done attitude.
• Ability to work directly with founders and thrive in a fast-paced, evolving setup.

What we offer:

• Opportunity to work with one of India's fastest-growing D2C fashion brands.
• Ownership and autonomy to experiment and build impactful features.
• Collaborative and growth-focused culture.
• Competitive compensation with performance-based growth.

Company Website: www.oyela.in

About the company: www.oyela.in/pages/about-us