Founder's office - Business development

Location: Bengaluru

Department: Business Development / Growth

Experience: 2–3 years

Employment Type: Full-Time

About the Role

We are looking for a highly driven, entrepreneurial Business Development & Growth professional who can take ownership across content, sales, client management, team management, and hiring.

This is a hands-on role for someone who can think strategically, execute independently, build systems, manage people, and drive revenue. You will be responsible for building the sales function while also managing the company's content and social media presence.

Key Responsibilities1. Content & Social Media

• Ideate and develop content strategies aligned with business and brand objectives.
• Plan, create, edit, and publish content for Instagram and other relevant platforms.
• Manage the Instagram page end-to-end, including content planning, posting, engagement, and performance tracking.
• Identify trends, content opportunities, and formats that can improve reach, engagement, and lead generation.
• Coordinate with internal teams, creators, and vendors wherever required for content execution.

2. Business Development, Communication & Sales

• Handle customer communication and build strong relationships with prospective and existing clients.
• Conduct onboarding calls to understand customer requirements, expectations, and preferences.
• Manage the complete sales journey from lead generation and qualification to closing and payment collection.
• Drive monthly, quarterly, and annual sales targets.
• Ensure timely collection of all applicable payments, including AMC/service-related payments.
• Maintain accurate CRM records and ensure consistent follow-up with leads and customers.
• Identify opportunities to improve the overall customer journey and sales conversion process.

3. Sales Team Management

• Build, manage, and lead a high-performing sales team.
• Set clear individual and team targets aligned with monthly, quarterly, and annual business goals.
• Monitor daily performance, pipelines, follow-ups, conversions, and closures.
• Conduct regular reviews, provide coaching, and take corrective action where required.
• Own the sales team's performance from lead allocation to final transaction closure and payment collection.
• Develop strategies to improve productivity, conversion rates, and revenue.

4. Hiring & Team Building

• Independently hire and build the sales team based on business requirements.
• Identify, interview, onboard, train, and manage sales professionals.
• Define roles, responsibilities, KPIs, and performance expectations.
• Build a strong sales culture focused on accountability, performance, and customer experience.
• Develop training frameworks and processes to enable new team members to become productive quickly.

5. Process & System Development

• Build and continuously improve sales processes, SOPs, reporting systems, and team workflows.
• Identify gaps in the existing sales process and implement solutions.
• Create systems for lead management, follow-ups, CRM usage, sales reporting, customer onboarding, and collections.
• Use data and performance metrics to make decisions and improve overall business efficiency.
• Take ownership of problems and develop scalable solutions rather than relying solely on existing processes.

What We're Looking For

• Strong communication, negotiation, and relationship-management skills.
• Ability to sell, manage people, and build processes.
• Strong understanding of Instagram, content creation, and social media growth.
• Ability to ideate content and independently take it from concept → execution → editing → posting → performance analysis.
• Proven ability to manage sales targets and drive revenue.
• Strong leadership and team-management capabilities.
• Comfortable with hiring and building a team from the ground up.
• Highly organised, proactive, and accountable.
• Entrepreneurial mindset with the ability to work in a fast-paced startup environment.
• Someone who is comfortable getting hands-on rather than only delegating work.

Key Success Metrics

Success in this role will be measured through:

• Monthly, quarterly, and annual revenue achievement.
• Sales conversion and closure rates.
• Customer onboarding and retention.
• AMC/payment collection efficiency.
• Sales team productivity and target achievement.
• Successful hiring and retention of the sales team.
• Instagram growth, engagement, reach, and lead generation.
• Improvement and implementation of sales processes and systems.

The Ideal Candidate

The ideal candidate is someone who can create the content, speak to the customer, close the deal, manage the sales team, hire the next salesperson, and build the system that makes the entire process scalable.

This role requires ownership, execution, leadership, and a strong bias towards results.