Founder's Office & Strategic Initiatives

Company Description

Zykrr—The CX Monetization Company—is revolutionizing customer experience management with AI-powered insights. Unlike traditional tools that merely measure satisfaction, Zykrr turns real-time customer feedback into actionable insights to drive retention, loyalty, and growth. Our intelligent orchestration and enterprise-grade integrations empower leading brands to move beyond tracking satisfaction and start monetizing it. By predicting customer needs and automating responses, Zykrr offers solutions that enhance customer engagement in today's fast-paced, experience-driven world.

Role Description

This is a hybrid as part of the Founder's Office & Strategic Initiatives at Zykrr. The role involves working closely with the founder on strategic projects that drive company growth and innovation. Key responsibilities include conducting market research, developing strategic plans, managing special initiatives, and coordinating cross-functional projects. The role is dynamic and requires strong analytical thinking, strategic problem-solving, and execution skills to support high-impact decisions and initiatives.

Key responsibilities

• Work with the Founder on strategic priorities and business initiatives
• Support fundraising, investor communication, and board/investor updates
• Track execution across Product, GTM, AI, Delivery, and Operations teams
• Drive leadership reviews, action tracking, and strategic planning cadence
• Support strategic research, market intelligence, and competitive analysis
• Coordinate high-priority enterprise and cross-functional projects
• Prepare presentations, business reviews, and strategic documents

What we are looking for-

• Strong analytical and research skills to gather and analyze market trends, business data, and customer insights
• Experience in strategic planning, project management, and initiative execution
• Strong written and verbal communication skills to effectively collaborate and support decision-making
• Proficiency in using business tools, including project management software and data visualization tools
• Adaptability, problem-solving mindset, and the ability to work independently in a remote setting
• Prior experience in customer experience (CX), strategy roles, consulting, or startup environments is a plus
• Bachelor's degree in Business Administration, Management, or related field; MBA is a plus
• Ability to work independently with high ownership
• Structured thinker with strong execution discipline
• Comfortable working in fast-paced startup environments

Preferred

• 4-8 years of experience in strategy, consulting, founder's office, operations, or enterprise SaaS

Bored with the same routine and need some adventure in life and high growth-

Send your resume and a short note to [Confidential Information]