Forward Deployed Engineer (FDE) Agentforce & AI Expert

Role Description

Greetings from LTM.

We are hiring Forward Deployed Engineer (FDE) – Agentforce & AI Expert.

Here is the JD-

Total Experience should be 15 yrs - 25 yrs

• Identify Agentforce use cases and define business outcomes success metrics and deployment roadmap
• Design and build Agentforce agents including topics actions instructions prompts and guardrails Experience in AFDX ability to leverage AI to create agents
• Connect Agentforce with Salesforce CRM Data Cloud knowledge sources APIs and enterprise systems
• Apply prompt engineering testing and optimization practices to improve response quality and task completion
• Implement security trust compliance and humanintheloop design patterns
• Troubleshoot agent performance adoption blockers and integration issues during pilot and production rollout
• Create reusable Agentforce assets playbooks and accelerators for scale
• Knowledge of how to use Data 360 and Salesforce capabilities for structured and unstructured data grounding
• Ability to debug trace and map bottomup patterns to established KPI standards and propose ongoing improvements to AI deployments
• Knowledge of enterprise AI patterns and Salesforce AI integration core platform external AI integration custom MCP A2A patterns
  
  

Certificates

Agentforce Specialist

Salesforce Administrator

Data Cloud Consultant

Platform Developer I App Builder

FDE Ready Practitioner

Core skills

Agentforce Agent Script

Data 360

RAG Unstructured data integration

Data Integration

Core Salesforce Platform