Forward Deployed Engineer

Project Role : Forward Deployed Engineer

Project Role Description : Organize the deployment of AI workflows and architectures across diverse AI and technology platforms. Facilitate solution design across enterprise technology stack to integrate into the ecosystem of AI models and multi provider platforms.

Must have skills : Microsoft Endpoint Configuration Manager

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

Senior technical authority defining architecture, engineering standards, and technology roadmap for enterprise endpoint services. Acts as trusted advisors to clients, stakeholders, and executive leadership driving innovation, modernization, and automation across global Digital Workplace environments.

Core Responsibilities

Roles & Responsibilities:

• Architecture & Strategy -Define enterprise endpoint architecture, roadmaps & engineering governance
• Cloud & Modern Workplace-Lead Windows 365, Azure, Entra ID, & cloud-native initiatives
• Automation & Excellence-Build PowerShell frameworks automate provisioning, config & deployment
• Operational Leadership- Own P1/P2 incidents, Major Incident bridges, RCA & Problem Management
• Process & Governance- Create standards, runbooks, service health dashboards & CSI initiatives
• Stakeholder Management- Trusted advisor lead technical workshops & executive-level briefings
  
  

Professional & Technical Skills:

• Intune, SCCM/MECM, Autopilot, Co-management, Windows Update, Defender
• Azure, Entra ID, Hybrid Identity, Windows 365, Conditional Access
• Active Directory, GPO, DNS, DHCP, PKI, VPN, Certificates, Authentication
• Advanced PowerShell, Automation Frameworks, Graph API (preferred)
• Windows 10/11 Enterprise, Windows Server, Azure AD / Hybrid Join
• ITIL v4 Incident, Problem, Change & Major Incident Management
  
  

Additional Information:

• The candidate should have minimum 12 years of experience in Microsoft Endpoint Configuration Manager.
  
  

Qualifications


12 18+ years IT infrastructure experience

8+ years in endpoint / Digital Workplace engineering

Bachelors in CS, IT, or related field

Global enterprise scale (50,000+ endpoints)

Preferred Certifications

MS Endpoint Administrator Associate

Azure Admin / Azure Solutions Architect Expert

Enterprise Administrator Expert, ITIL v4

INNOVATION & KEY KPIs

AI-powered & autonomous endpoint management

Digital Employee Experience (DEX) & Copilot Capabilities

Predictive remediation & self-healing technologies

KPIs: Endpoint availability, patch compliance,

automation hours saved, MTTR, CSAT / XLAs,

security baseline & device compliance scores.