Organization- Hyatt Centric Whitefield Bangalore
Summary
Position Summary
we are seeking a motivated, service-driven Food & Beverage Supervisor to support daily restaurant and outlet operations while helping deliver an exceptional guest experience.
Responsbilties
- Supervise daily operations of assigned food and beverage outlet(s), ensuring smooth and efficient service.
- Lead and support colleagues during meal periods, shifts, and special events.
- Ensure all guests are greeted and served in a professional, warm, and timely manner.
- Monitor service standards, food presentation, cleanliness, and overall outlet appearance.
- Assist with opening and closing procedures, cash handling, and shift accountability.
- Partner with culinary and service teams to ensure effective communication and seamless execution.
- Address guest concerns promptly and professionally, resolving issues to ensure satisfaction.
- Train, coach, and motivate colleagues to maintain Hyatt and outlet service standards.
- Support scheduling, side work completion, inventory controls, and labor productivity goals.
- Enforce sanitation, safety, and alcohol service standards in accordance with company policy and local regulations.
- Assist management with colleague development, performance feedback, and daily shift leadership.
- Maintain strong product knowledge of menus, beverages, promotions, and hotel offerings.
- Help foster a positive, team-oriented work environment aligned with Hyatt values.
Qualifications
Previous food and beverage experience required; supervisory or leadership experience preferred.
- Restaurant, bar, hotel dining, or upscale service experience strongly preferred.
- Strong communication, interpersonal, and guest service skills.
- Ability to lead by example and remain calm and effective in a high-volume environment.
- Knowledge of service standards, food safety, and responsible alcohol service practices.
- Basic computer skills and point-of-sale system experience preferred.
- Flexible availability, including mornings, evenings, weekends, and holidays.
- High school diploma or equivalent required; college coursework in hospitality or related field preferred.
- High attention to detail and operational consistency.
- Ability to multitask and prioritize effectively.
- Ability to stand and walk for extended periods during shifts.
- Ability to lift and carry up to moderate weight.
