Food & Beverage Director – Strategy & Performance

Position Summary

The F&B Director - Strategy & Performance will establish the planning, reporting, analytical and performance-management discipline for regional F&B.

The role will provide accurate and timely insight into portfolio performance, support budget and forecast processes, maintain regional KPIs and tools, coordinate improvement plans and prepare executive-level materials for decision-making.

Regional F&B Strategy and Annual Planning

• Support the Director of F&B in preparing the annual F&B strategy and operating plan.

• Translate strategic priorities into measurable initiatives, targets and milestones.

• Coordinate inputs from Culinary, FOH/Bar, Events, Marketing and hotels.

• Prepare strategic analysis, business cases and recommendations.

• Track progress against annual priorities and identify emerging risks and opportunities.

Budgeting, Forecasting and Financial Planning

• Coordinate the regional F&B budget and forecast process.

• Establish planning timelines, templates, assumptions and submission requirements.

• Review hotel submissions for completeness, consistency and commercial logic.

• Analyse forecast changes, gaps and variances.

• Partner with Finance to reconcile F&B reporting with official financial results.

KPI, Reporting and Performance Management

• Define and maintain regional F&B KPIs and reporting standards.

• Produce weekly flashes, monthly performance packs and quarterly reviews.

• Lead benchmarking across hotels, outlets and markets.

• Provide clear explanations of performance drivers and variances.

• Ensure reports are accurate, timely, concise and decision-oriented.

Portfolio Improvement and Performance Enablement

• Coordinate structured improvement plans for underperforming hotels or outlets.

• Support hotels in diagnosing revenue, cost, productivity, control and profitability gaps.

• Establish baselines, targets and benefits for improvement initiatives.

• Monitor implementation progress and escalate delays.

• Evaluate whether interventions are producing measurable results.

P&L, Business Cases and Commercial Analysis

• Partner with Finance on F&B P&L delivery, business cases, capex and return-on-investment analysis.

• Analyse revenue, profitability, food cost, beverage cost, labour productivity and outlet performance.

• Highlight risks to revenue, profitability, cost and productivity.

• Provide recommendations to improve commercial outcomes.

• Support strategic projects, openings, conversions and repositioning initiatives with financial analysis.

Systems, Tools and Digital Enablement

• Partner with IT and systems teams on F&B reporting and operating tools.

• Improve data availability, accuracy, consistency and usability.

• Support dashboard, reporting and automation initiatives.

• Ensure hotel teams understand reporting requirements and tools.

• Promote practical use of data in operating decisions.

• 15+ years of experience in F&B performance, hotel finance, commercial planning, business analytics or multi-unit operations.

• Strong experience in budgeting, forecasting, P&L analysis, benchmarking and KPI design.

• Experience in portfolio performance management and improvement planning.

• Strong understanding of hotel F&B operations, outlet economics, cost controls and profitability drivers.

• Experience partnering with senior leaders, Finance, hotel teams and cross-functional stakeholders.

• Strong analytical, structured problem-solving, business-partnering and executive-communication skills.

• Hospitality-sector and multi-market experience preferred.

Education and Expertise (i.e. certificates, licenses, etc.)

• Degree or diploma in Hotel Management, Finance, Business Administration, Economics or a related field.

• Finance, analytics, business or management qualification preferred.

• Advanced proficiency in Microsoft Excel, financial modelling, business-intelligence tools, dashboards and reporting systems.

• Working knowledge of project-management, collaboration and presentation tools.