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Fairmont Hotels & Resorts

Food & Beverage Ambassador

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  • Posted 9 days ago
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Job Description

Company Description

Your Fairmont Journey Starts Here:

Are you a someone with a passion for excellence and a flair for exceptional hospitality Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

  • Welcome and greet guests warmly in restaurants, lounges, or banquet areas and ensure a positive first impression.
  • Provide excellent food and beverage service in accordance with hotel service standards.
  • Present menus to guests, explain menu items, daily specials, and make recommendations when required.
  • Take accurate food and beverage orders and ensure timely service to guests.
  • Coordinate with kitchen and bar staff to ensure smooth and efficient service operations.
  • Ensure tables, dining areas, and service stations are clean, organized, and properly set.
  • Monitor guest satisfaction during dining and respond promptly to guest requests or concerns.
  • Maintain knowledge of menu items, ingredients, preparation methods, and beverage offerings.
  • Follow hygiene, sanitation, and food safety standards at all times.
  • Assist in setting up and clearing tables before and after service.
  • Support the team during busy service periods to ensure smooth operations.
  • Promote hotel restaurants, special promotions, and upsell food and beverage items.
  • Handle guest billing procedures accurately using POS systems.

Qualifications

  • Diploma or Degree in Hotel Management, Hospitality Management, or Food & Beverage Service preferred.
  • 1–3 years of experience in restaurant, hotel, resort, or hospitality service.
  • Freshers from recognized hotel management institutes may also be considered.
  • Good knowledge of food and beverage service procedures.
  • Basic understanding of POS systems and billing procedures.
  • Strong communication and interpersonal skills.
  • Customer service oriented with a friendly and professional attitude.
  • Ability to work in shifts, weekends, and holidays as per hotel operations.
  • Well-groomed appearance and good etiquette as per hospitality industry standards.

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

More Info

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Job ID: 145599987

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