Role Essence
We are seeking a refined and service-driven hospitality professional to curate and deliver an elevated, hotel-style experience within our Marketing Offices. This role goes beyond conventional F&B service—it is about crafting memorable, personalized moments for discerning clientele and reflecting the brand's luxury ethos through every interaction.
Key Responsibilities
Curated Guest Experience
- Orchestrate a seamless and warm arrival experience, including welcome rituals such as signature beverages and towel service
- Deliver intuitive, personalized service tailored to client preferences and visit purpose
- Ensure a smooth and refined departure experience, leaving a lasting impression
Luxury Food & Beverage Service
- Present and serve beverages and curated menus with finesse, adhering to premium service standards
- Maintain impeccable presentation of crockery, glassware, and service elements aligned with project positioning
- Coordinate closely with café partners / hospitality vendors where applicable
- Ensure meeting rooms and client lounges are perfectly staged prior to every visit
Client Engagement
- Engage confidently with clients and families, maintaining discretion and professionalism
- Anticipate needs and deliver thoughtful, unobtrusive service
Operational Excellence
- Monitor and manage inventory of F&B supplies and service ware
- Adhere to defined service protocols and brand standards across all project categories
Candidate Profile and Experience
- Minimum 2 year of experience in hospitality, luxury hotels, fine dining, premium café or Butler
- Exposure to fine dining / lounge service environments
- Well-groomed with a polished and confident demeanor
- Strong command over English.
- Deep understanding of service etiquette and guest engagement
- Passion for luxury hospitality and customer experience
Core Competencies
- Service excellence and attention to detail
- Emotional intelligence and client sensitivity
- Professionalism and poise
