Company Description
Chai Hai Na is an Ahmedabad-based company with over 12 stores across Gujarat, dedicated to catering to tea enthusiasts. Renowned for its signature Badaam Chai and high-quality snacks, Chai Hai Na provides a welcoming environment for students, professionals, seniors, and families. The company emphasizes affordability and hygiene, aiming to become a part of customers daily routines. Chai Hai Na creates cozy spaces where people can relax and enjoy delightful beverages and food.
Role Description
This is a full-time, on-site role located in New Delhi for a Food and Beverage Manager. The Food and Beverage Manager will oversee day-to-day operations, including managing food and beverage services, ensuring excellent customer service, and maintaining quality and hygiene standards. Responsibilities include supervising team members, organizing staff training, managing budgets, and optimizing processes to achieve business goals. Collaboration and leadership will be vital to creating a positive experience for customers and employees.
Qualifications
- Proficient in food service management and food & beverage operations
- Strong customer service skills with the ability to enhance guest satisfaction
- Experience in training and motivating team members
- Proficiency in budgeting and cost management
- Leadership and organizational skills to manage a team effectively
- Strong problem-solving and decision-making abilities
- A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
- Previous experience in a food and beverage managerial role is a plus