Job Title: Floor Coordinator
Company: Eye Mantra Hospital
Location: Delhi
Job Type: Full Time
Role Overview
We are looking for a responsible and well-organized Floor Coordinator to manage daily floor operations and ensure smooth patient flow at Eye Mantra Hospital. The candidate will act as a bridge between patients, doctors, and internal teams to deliver a seamless patient experience.
Key Responsibilities
- Manage and coordinate day-to-day floor operations efficiently.
- Ensure smooth patient flow, from registration to consultation and discharge.
- Assist patients with appointments, queries, and guidance within the hospital.
- Coordinate with doctors, nurses, and support staff for timely service delivery.
- Monitor patient waiting time and ensure a positive patient experience.
- Handle patient concerns and escalate issues when required.
- Maintain proper records and documentation related to patient visits.
- Ensure adherence to hospital policies, hygiene, and safety standards.
- Support front desk and operations team during peak hours.
Key Requirements
- Graduate in any field (Healthcare background preferred).
- 1–3 years of experience in hospital operations or coordination role.
- Strong communication and interpersonal skills.
- Ability to handle patients with empathy and professionalism.
- Good organizational and multitasking abilities.
- Basic knowledge of hospital processes is an advantage.
WhatsApp - 9354998586
Thanks & Regards
Team
Eye Mantra Hospital
