Fleet Operations Lead

Company Description

Blinkit, a part of Eternal Group, is a leading grocery and e-commerce platform that revolutionized the instant delivery model in India. With over 10 million users, Blinkit delivers a wide range of products including groceries, vegetables, emergency supplies, electronics, and more. Driven by innovation, the mission at Blinkit is to make shopping seamless and fast for customers across the country. If you are eager to contribute to transformative consumer experiences, Blinkit offers an exciting opportunity to be part of its dynamic team.

Role Description

This is a full-time on-site role for a Fleet Operations Lead, based in North Delhi. The Fleet Operations Lead will manage day-to-day fleet operations, including coordinating delivery schedules, monitoring performance metrics, and ensuring efficient utilization of resources. Responsibilities include overseeing a team of delivery personnel, effectively handling escalations, and maintaining operational excellence. The role demands proactive problem-solving, driving operational efficiency, and collaborating with cross-functional teams to enhance service levels and customer satisfaction.

Qualifications

• Strong expertise in Operations Management, Logistics Handling, and Supply Chain Coordination
• Skills in Team Leadership, Training, and Conflict Resolution
• Proficiency in Performance Monitoring, Data Analysis, and Reporting
• Excellent communication, time management, and organizational abilities
• Ability to handle on-ground challenges and deliver quick solutions
• Prior experience in logistics or fleet management is highly beneficial
• Bachelor's degree in Business Management, Operations, or a related field