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Fleet Manager

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Job Description

About Zippee:

  • Zippee is building India's #1 Quick Commerce Logistics for consumer brands
  • Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India
  • Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description:

  • We're looking for energetic and qualified Fleet Managers (Last Mile) to join our Quick Commerce Operations team across Bangalore.
  • If you have a good network of 2W & 3W delivery partners across various zones in Bangalore, this is your opportunity to join India's leading quick commerce logistics platform.
  • This is a field role based at our dark store, and you must be near any of the following locations: Kalyan Nagar, Sarjapur, KR Puram, Yehwanthpur, Whitefield, Hebbal, BG Road, Hoodi.

Roles & Responsibilities:

  • Sourcing & Managing Delivery Riders Vendors: Sourcing riders via personal and vendor network, training, tracking performance, and handling grievances/issues.
  • Team Management: Reducing rider turnover and meeting delivery SLA goals.
  • Handling Issues: Volume increases, rider payments, and customer complaints in real-time.MIS/Data Management: Preparing data using MS Excel and Google Sheet.
  • End-to-end fleet operations for Delivery Executives / Riders Daily fleet availability, utilization & productivity trackingRider onboarding, engagement, and retention initiatives Shift planning, attendance, and supply-demand balancingSLA adherence — delivery timelines, reliability & efficiency.

Qualifications:

  • 2-6 years of Operations/Last-Mile experience at Quick Commerce/courier/logistics companies.
  • Education: Graduate and aboveTeam management, stakeholder management, & independent decision-making experience are a must.Must have an owner's mindset. We are looking for owners, not employees.

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About Company

Job ID: 149882593

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