FirstSource is hiring For International Voice & Non-Voice Process!!!!

Role & responsibilities

• Respond to customer inquiries via phone, chat, and email in a timely and professional manner.
• Resolve customer issues and queries efficiently, ensuring a high level of satisfaction.
• Should be flexible working in rotational night shifts.

Preferred candidate profile

• Excellent communication skills, both verbal and written.
• Proven experience in international customer support.
• Ability to handle customer complaints with empathy and professionalism.
• Strong problem-solving skills and attention to detail.
• Candidates with a BE, BTech, BSc, or PG degree will not be eligible to apply.