Job Title – Assistant Manager/Manager - Fin Ops
Location - Delhi- India
Roles and Responsibilities
- Regulatory Reporting & Compliance
- Prepare, review, and submit regulatory reports as per applicable regulatory requirements from license regulators across multiple jurisdictions.
- Ensure accuracy and completeness of data used for regulatory filings.
- Track regulatory reporting timelines and ensure adherence to defined SLAs.
- Identify potential compliance gaps and proactively escalate risks.
- Assist in internal and external audits, including preparation of audit schedules and responding to audit queries.
- Develop and maintain SOPs for regulatory reporting workflows and approval protocols.
- Rail controllership
- Own end-to-end reconciliation across payment rails (UPI, Cards, Net Banking, Wallets, Cross-border rails, etc.) for both costs and transactions including setup and monitoring of the finrecon system
- Support automation initiatives to improve reconciliation accuracy and efficiency.
- Ensure 100% of rail balances are reconciled
- Rail Escalations & Stakeholder Management
- Act as the primary escalation point for rail-related operational issues.
- Coordinate with banks, processors, networks, and PSP partners for issue resolution.
- Work closely with Tech, Product, and Business teams to investigate transaction failures or reconciliation breaks.
Requirements:
- Atleast 6-10 years of experience in Operations of Payment Gateway / E-wallet/ Fintech firm.
- Master's or Bachelor's degree in finance, accounting, or a related field.
- Strong MS-Excel and documentation skills
- Excellent interpersonal and communication skills, both written and verbal.
- Experience in working with multiple internal stakeholders in a matrix organisation
- Problem solving, critical thinking and analytical skills, with an ability to organize and work independently with rapidly changing priorities.
- Exceptional attention to detail and organizational skills
- Proactive, deadline-driven, and capable of managing multiple ongoing obligations.
