Job Title: FinOps Analyst
Location: Marol, Andheri
About the Role:
BECO is seeking a proactive, detail-oriented, and customer-focused FinOps who manages and resolves accounts receivable queries. You'll support in resolving billing issues, reconciling accounts, and addressing disputes via calls and emails. This role requires strong ownership, quick learning, and the ability to build trust for timely collections.
Key Responsibilities:
- Responsible for end-to-end accounts receivable reconciliation
- Experience in AR reconciliation, including payment matching, dispute resolution, and ledger maintenance.
- Manage AR collections for assigned accounts via calls/emails
- Collaborate with the cash application team for accurate payment posting.
- Reconcile vendor statements and resolve any mismatches or outstanding issues
- Maintain clean AR ledgers and ensure accurate aging
- Resolve billing disputes in coordination with Sales and Customer Service
- Forecast collections and flag high-risk accounts
- With experience in managing online e-commerce channels & marketplaces.
- Ensure a positive customer experience with every interaction
- Drive process improvements in AR operations
- Meet monthly productivity and performance targets
What We're Looking For:
- Bachelor's in Accounting, Finance, or related field
- 4 + years of AR experience
- Strong communication and customer handling skills
- Proactive, with a strong problem-solving and ownership mindset
- Comfortable working in dynamic and ambiguous environments
- Proficient in Excel, SAP.
