Role Summary
JOB DESCRIPTION
The
AP Operations Manager AERO, based in India, is responsible for leading a team whom oversees the endtoend Accounts Payable operations across the
EMEA and APAC regions. This leader ensures high-quality invoice processing, vendor support, payment accuracy, and compliance for a multi-country, multi-time-zone AP organization.
The role manages a team of AP specialists delivering invoice posting, inquiries resolution, exception clearing, reconciliations, and optimization initiatives. The manager will also collaborate heavily with global process owners, procurement, controllership, supply chain, and system/automation teams to enhance operational efficiency and standardize processes across regions.
This is a highly visible role within Global AP, serving as an operational backbone across two major regions.
Key Responsibilities
- EndtoEnd AP Invoice Processing (EMEA + APAC)
- Oversee daily invoice posting operations for all EMEA & APAC entities.
- Ensure accuracy and compliance across:
- Scanned invoice queues
- Vendor submission channels
- Credit/debit memo processing
- Down payments, nonPO transactions, OT & V payments
- Invoice-on-hold resolution
- Partner with regional Procurement and SQA teams to drive improved match rates and defect reduction.
- Ensure compliance with regional tax, regulatory, and SOX standards.
- Inquiries, Adjustments & AP Help Desk Management
- Manage AP Help Desk teams supporting suppliers and internal partners across both regions.
- Oversee:
- Audit requests
- Invoice retention (clearing / follow-up)
- Supplier care escalations
- Drive SLA adherence and reduce aging backlog for supplier queries.
- Strengthen regional stakeholder communication.
- Exception Clearing & Issue Resolution
- Lead exceptions across both regions, including:
- Clearing down payments
- Proper application of credit memos
- Aged debit balance clearance & refund processing
- Own exception clearing for:
- GR/IR cleanup prior to month-end
- Duplicate payment detection & remediation
- Unclaimed property reconciliation, classification & due diligence
- Posting Corrections & Payment Accuracy
- Supervise:
- Short payments
- ERS (Evaluated Receipt Settlement) adjustments
- Posting error corrections
- Ensure root cause analysis and prevent recurrence.
- Optimization & Automation Leadership
- Identify and lead continuous improvement initiatives across APAC and EMEA operations.
- Drive:
- Automation projects (RPA, workflow redesign, digital forms)
- Cost reduction activities
- KPI dashboard expansion & performance visibility
- Cycle time improvement
- Align regional processes with Global AP standards and transformation roadmap.
- Leadership & Team Development
- Lead, mentor, and develop a team of 58 AP professionals across both regions.
- Build a strong regional operational bench and succession pipeline.
- Ensure all regional teams operate with consistent SOPs, standardized KPIs, and quality controls.
- Partner proactively with the Global AP Director to execute global strategies at the regional level.
Qualifications
You Should Have
- 5+ years of AP or finance operations experience in a global or multi-region environment.
- Strong SAP (preferred) or enterprise ERP knowledge.
- Deep understanding of compliance, controls, SOX, GR/IR, and invoice lifecycle processes.
- Strong communication and stakeholder management across time zones.
We Value
- Bachelor's degree in Accounting, Finance, Business, or related field (MBA preferred).
- Shared services or multinational operations experience.
- Lean/Six Sigma/continuous improvement certification.
- Demonstrated success leading crossregional process alignment.
- High analytical rigor and ability to diagnose operational bottlenecks.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments powered by our Honeywell Forge software that help make the world smarter, safer and more sustainable.
