Finance Manager

About DP World Global Service Centre

DP World's Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World's growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

• Role Purpose: Responsible for leading financial reporting and compliance, ensuring accurate statements, and delivering strategic insights to senior leadership. The role drives performance analysis, supports decision-making, and implements process improvements while managing a team and ensuring adherence to global standards.

Designation: Manager-Finance-Freight Forwarding

Base Location: Navi Mumbai

Reporting to: Senior Manager-Finance-Freight Forwarding

Key Role Responsibilities:

Production & Service Delivery

• Lead and manage the team responsible to process the financial transactions in CargoWise, ensuring accuracy, completeness, and timely processing.
• Oversee invoice validation, payment processing, receipt creation, and receipt application in Oracle Fusion/Cargo Wise
• Ensure timely completion of supplier SOA reconciliations, bank reconciliations, and month-end close activities.
• Monitor service delivery against agreed SLAs, KPIs, and quality standards.
• Review and analyse shipment-level, customer-level, and GP profitability reports to provide meaningful business insights.
• Ensure compliance with financial controls, company policies, and audit requirements.
• Drive resolution of operational issues and process exceptions to maintain smooth business operations.

Team Management

• Lead, coach, and develop the Forwarding Finance team to achieve operational and performance objectives.
• Manage team capacity, workload allocation, and resource planning to ensure optimal productivity.
• Conduct performance reviews, provide regular feedback, and support employee development.
• Foster a culture of accountability, collaboration, continuous learning, and operational excellence.
• Build team capability through training and knowledge-sharing initiatives.

Stakeholder Management

Act as the key point of contact for Operations, Commercial, Global Finance, Shared Services, and other business stakeholders.

• Manage stakeholder expectations and ensure timely resolution of queries and escalations.
• Lead governance discussions and provide updates on operational performance, risks, and key improvement initiatives.
• Build strong working relationships with internal and external stakeholders to enhance service delivery and customer satisfaction.
• Partner with business leaders to drive process improvements and support business objectives.

Skills & Competencies:

High level of integrity

• Strong attention to detail and commitment to high-quality financial reporting and compliance.
• Proactive in identifying and solving financial issues.
• Excellent organizational and time management skills.
• Strong analytical, leadership, and communication skills with the ability to collaborate across teams and present financial insights to senior management.
• Mandatory experience in Freight Forwarding Finance with strong knowledge of CargoWise system.

• Education & Qualifications:

Ideally a qualified or Semi-qualified Chartered Accountant or MBA Finance with 8-12 years management experience in a financial reporting role

• Proficient with MS Office applications.
• 12+ years of experience in finance, with at least 3 years in a managerial role in finance operations, preferably in a shared service centre or freight forwarding industry.
• Extensive knowledge of financial reporting standards, costing, revenue recognition, audit procedures, and financial planning.