Accounts Receivable Operations
- Prepare and issue invoices to corporate clients, travel agents, and credit customers on time.
- Ensure accuracy of billing as per contracts, rate agreements, and approved credit limits.
- Post daily receipts including cash, credit cards, bank transfers, and cheques.
- Reconcile daily revenue with Front Office and Night Audit reports.
Credit Control & Collections
- Monitor outstanding balances and prepare ageing reports (daily / weekly / monthly).
- Follow up with clients for timely payment and resolve billing discrepancies.
- Coordinate with Sales and Front Office for recovery of overdue payments.
- Escalate long-pending or high-value outstanding cases to the Finance Manager.
Reconciliation & Reporting
- Reconcile city ledger, guest ledger, and bank statements regularly.
- Prepare monthly AR reports, debtor analysis, and MIS as required.
- Ensure proper documentation for all credit approvals and adjustments.
Compliance & Controls
- Ensure adherence to company policies, SOPs, and audit requirements.
- Support internal and external audits by providing required documents and explanations.
- Maintain accurate records and filing for invoices, receipts, and correspondence.
Coordination & Support
- Work closely with Front Office, Sales & Marketing, and Operations for smooth billing and collections.
- Assist in month-end closing activities related to accounts receivable.
- Handle guest and corporate billing queries professionally and promptly.
Qualifications & Skills Education
- Bachelor's degree in Commerce, Accounting, or Finance (B.Com preferred).
Experience
- 23 years of experience in Accounts Receivable, preferably in hospitality or service industry.
Skills & Competencies
- Strong knowledge of accounting principles and AR processes.
- Proficiency in accounting software and MS Excel.
- Good communication and follow-up skills.
- High attention to detail and accuracy.
- Ability to work under deadlines and coordinate across departments.
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