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AR Collections - Finance & Accounting Sr. Associate
Job brief
We seek a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness.
Minimum Experience, Education and Certifications
. Graduation in Commerce, MBA - Finance or equivalent combination of education in the finance domain
. Requires 1-3 years relevant experience
Technical Skill
. Solid knowledge of relevant accounting principles
. Solid data analysis skills
. Problem resolving skills and should be a team player
. ERP - SAP (preferred)
. Working knowledge of MS Office and databases
Soft Skills
. Knowledge of billing procedures and collection techniques
. Proven experience as a Collection Specialist or similar role
. Comfortable working with targets
. Patience and ability to manage stress
. Excellent communication skills (written and oral)
. Skilled in negotiation with clients
Job Responsibilities
. Monitoring accounts to identify overdue payments
. Finding and contacting customers to arrange debt payoffs
. Keeping accurate records and reporting on collection activity
. Investigate historical data for each debt or invoice
. Take actions to encourage timely debt payments and as per contractual terms
. Process payments and refunds
. Resolve billing and customer credit issues
. Report on collection activity and accounts receivable status
. Ensure all payments are timely and correctly applied.
. Should have exposure on DSO calculation.
. Sending weekly Statement of Account, open AR report and unapplied Payment report to the Management.
. Provide timely remittance to cash application team and support them to apply the payment timely and correctly.
NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.
Job ID: 144121543