Field Technical Manager

ROLE AND RESPONSIBILITIES

Internal Customers

• Technical Upgradation of sales team in assigned geography.
• Keeping himself updated with latest technical development in dairy industry and developing internal competencies to provide customer support.
• Maximizing Reach: Leveraging technical knowledge of team.
• Acting as a bridge between Sales & Operation team.
• Close co-ordination with Marketing function for supporting marketing strategies & Campaigns

External Customers- Dairy Farming / Government institution / Vet Colleges / Research Institutes / Dairy Cooperatives/ State livestock boards etc.

• Imparting Training to Vets & other stockholders in GOI Business & other institutions
• Providing technical services to customers in assigned geography (On-site and off-site support)
• Leading customers meeting on relevant topics with an objective to become partner of choice.
• Handling Test queries / complaints and giving feedback to Lab Ops.
• Nurturing scientific relations with Academic / Research institutions
• Representing PathVets in scientific deliberations / seminars etc

Administration

• Ensure all required documentation and reports are completed
• Maintain accurate records of farm visits and ensure that follow-up to customer requests are completed on schedule
• Attend PathVets, dairy Industry Meeting / Seminars