Field Services Engineer

Company Description

The Scientific Unlimited has been a trusted provider of comprehensive laboratory solutions since its establishment in 2002 in Coimbatore. With over two decades of experience, we serve a wide range of clients, including educational institutions, hospitals, and industries like food and dairy, gold testing, and activated carbon manufacturing. Our offerings include high-quality lab chemicals, glassware, equipment, furniture, and food testing kits, alongside NABL-accredited calibration services. We are ISO 9001:2015 certified, reflecting our dedication to quality, value, and superior service. Committed to continuous improvement, we leverage the latest advancements in lab technologies to deliver innovative and reliable solutions to our customers.

Role Description

This is a full-time, on-site role based in Coimbatore for a Field Services Engineer. The Field Services Engineer will be responsible for providing on-site support to clients, performing troubleshooting, conducting preventive maintenance, and delivering technical assistance. Additional responsibilities include addressing customer service requests and ensuring that all installations, repairs, and maintenance adhere to high-quality standards while maintaining strong client relationships.

Qualifications

• Experience in Field Service and Preventive Maintenance to ensure proper installation and upkeep of equipment
• Strong skills in Troubleshooting and Technical Support to identify and resolve technical issues effectively
• Ability to provide excellent Customer Service, address client concerns, and maintain professional communication
• Good understanding of laboratory equipment and technologies
• Technical diploma or degree in engineering or a related field is preferred
• Problem-solving mindset and the ability to work independently or collaboratively in a fast-paced environment