Locations: Jammu and Kashmir
Experience:
Minimum 2 years of hands-on experience in servicing lithium batteries for:
- Telecom Batteries
- 2-Wheeler EVs
- 3-Wheeler EVs
- Inverter / Energy Storage batteries
Qualification:
- ITI / Diploma in Electrical, Electronics, or related field
- Relevant field service experience is mandatory
Key Responsibilities
- Diagnose and resolve issues in lithium batteries used in:
- Visit customer and dealer locations for servicing, inspection, and support
- Handle battery testing, fault identification, repair coordination, and replacement processes
- Ensure proper documentation of service visits, complaints, and resolutions
- Coordinate with technical and operations teams for escalations and spare requirements
- Support installation and commissioning activities when required
- Maintain high service standards and customer satisfaction
- Follow company SOPs and safety procedures during field operations