As a Service Engineer at INGSOL, you will play a crucial role in ensuring the smooth operation and maintenance of our manufacturing equipment. You will be responsible for providing technical support and assistance to our clients, ensuring their satisfaction and the optimal performance of our products. This position requires a strong understanding of electrical and mechanical engineering principles, as well as excellent problem-solving skills and attention to detail.
Key Responsibilities:Installation, commissioning and service of German machinery
Field Service Management: Coordinate and execute on-site service visits in India & Abroad, including scheduling, travel arrangements, and client communication.
Performance Tuning: Identify opportunities for performance improvement and implement necessary adjustments to optimize equipment functionality.
Industrial Automation: Possess a basic understanding of industrial automation systems to support troubleshooting and maintenance activities.
Tool Utilization: Utilize a variety of tools and equipment during servicing operations, ensuring proper handling and adherence to safety protocols.
Client Interaction: Maintain professional communication with clients to understand their needs, address concerns, and provide technical guidance, training and support.
Requirements
Bachelor's degree in Electrical or Mechanical Engineering.
0 3 years of relevant experience in a similar role, preferably within the manufacturing industry.
Proficiency in VMS management and other relevant software applications.
Strong knowledge of hydraulics systems and maintenance practices.
Excellent problem-solving skills and ability to troubleshoot technical issues independently.
Familiarity with industrial automation systems and their components.
Good communication skills and ability to interact effectively with clients and internal teams.
Willingness to travel occasionally for on-site service visits.
Benefits
- Health insurance, Accidental Insurance, Travel Insurance and other benefits
- Opportunities for career growth and development
- Dynamic and collaborative work environment
