FIELD SERVICE ENGINEER

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Automation Service Manager

Your Role And Responsibilities


In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is:

This role is contributing to the Motion business based at Ahmedabad, India:

You will be mainly accountable for:

• All on-site activities and for acting as the interface to customer and/or third-party installation and commissioning team.
• Leading all discussions and meetings on-site, proposing appropriate resolutions to customer's concerns while ensuring ABB guidelines, team objectives, and sales goals are met.
• Design/development/testing/commissioning of PLC/SCADA/HMI based automation projects.
• Documentation & reporting of automation projects.
• Handling customer complaints or concerns quickly and professionally, in alignment with the Service Quality Manager to maintain good customer relationships and ensures repeat customers.
  
  

Qualifications For The Role

• Education- BE/Btech- Electrical/EC/EI/EE
• Looking for a Field Service Engineer / Commissioning Engineer with 3–6 years of overall experience, preferably with strong hands-on site and commissioning experience in PLC-based automation projects.
• Travelling mandatory and Renewable field experience will be an added advantage.
• Managing customer, managing site activity as per the contract terms, commissioning/installation are the primary roles.
  
  

More About Us
ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

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